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Overwhelmed by Medical Bills? Seek Help!

A Commentary from Lara Sutherlin, DATCP Administrator for the Division of Trade and Consumer Protection


March 14, 2019

There is no way around it: medical billing is complicated. Even a simple medical procedure could involve pre-approvals and invoices from hospitals, independent clinics, specialty providers, insurers and more. Stuck in the middle are consumers who are frustrated with the complex terminology, the unclear breakdown of fees, and urgent questions about their financial responsibilities in the matter.

It is no wonder that medical services complaints to the Wisconsin Department of Agriculture, Trade and Consumer protection (DATCP) increased 30% in 2018, rising to fifth in the annual list of the...

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