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Monroe Clinic Receives 2019 Press Ganey Guardian of Excellence Award

Patient Feedback Leads to National Recognition


November 28, 2019

Photo courtesy of Rebecca Bordner

Monroe Clinic Inpatient Nurse, Stacie Natter, RN, after receiving The Guardian of Excellence Award® with Patrick T. Ryan, CEO of Press Ganey, at the Press Ganey National Client Conference on November 18 in Orlando, FL.

Press Ganey has announced Monroe Clinic as a 2019 Guardian of Excellence Award® winner. The award recognizes top-performing health care organizations for performance in patient experience in inpatient care. This recognition stems from data gathered in the Press Ganey surveys patients complete after their visits to Monroe Clinic.

"Being in the top 5 percent of all inpatient care teams in the country is very impressive. This doesn't happen by accident. It requires the right people working together in a collaborative environment, the right support and leadership, and the right systems,...

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