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Home Care Satisfaction Survey Recognizes Age at Home by Agrace

 

February 20, 2020

Photo courtesy of Lindsay Huebner

Age at Home team members Nancy Thomas, Tiaira Robinson, Paula Darrow, Jessica Troia, Kristin Kammer and Tasha Robinson display the three 2020 Best of Home Care awards given to Age at Home by Home Care Pulse.

Home Care Pulse, the client and employee satisfaction surveying company for the U.S. home care industry, has recognized Age at Home by Agrace with three honors: Best of Home Care – Provider of Choice, Employer of Choice and Leader in Excellence.

"The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse, and it highlights the top-performing home care businesses in the nation," said Tasha Robinson, Age at Home's Executive Director. "Home Care Pulse believes that honoring excellent home care providers helps families who are looking for in-home care for a loved one choose a provider they can trust."

Every month, Home Care Pulse gathers feedback from Age at Home clients and caregivers and reports how Age at Home's rankings compare to the national home care industry. The results show Age at Home how to improve client satisfaction, reduce caregiver turnover and provide the best care.

Erik Madsen, CEO of Home Care Pulse, said, "It's thrilling to see the efforts Age at Home is making to provide outstanding care and employment. They have worked extremely hard to provide high-quality care, and these awards demonstrate quality to potential new clients and caregivers."

Launched by Agrace in 2018, Age at Home serves residents of Dane, Sauk, Iowa, Richland, Columbia, Adams and Juneau counties in southern Wisconsin. Its menu of non-medical services is designed to help seniors with tasks that can challenge their independence as they age, such as personal care, housekeeping, meal preparation, laundry, medication reminders, errands and transportation.

To learn more or request services, contact Age at Home by Agrace at (608) 327-7456 or visit http://www.AgeAtHome.org.

Founded in 1978, Agrace is a nonprofit, community-supported health care organization dedicated to providing high-quality, compassionate care and support to people who are aging, ill or dying. With offices in Madison, Janesville, Baraboo and Platteville, Agrace serves nearly 1,000 patients across southern Wisconsin every day.

 
 

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